Pokemon SWSH12.5 Crown Zenith Elite Trainer Box

Single Cards Policy

Due to the regular and constant changes in prices of TCG singles, we do not accept returns on single cards.

Buying purchasing single cards you agree to the condition posted followed by the Card Conditioning Standards Policy

No refunds will be issued for singles that are lost or damaged through in transit for untracked packages.

Sealed Product Policy

Any sealed or unopened product purchased through dimitcg.com may be returned within 30 days of purchase. Buyer is responsible for return shipping costs unless it is our error (Incorrect Item) at which point we will cover the costs.

The condition of the product must match the condition it was sold as otherwise the refund will be denied.

Pre-Order Policy

Bought a product by accident, or just decided you didn't need it? DimiTCG provides a full refund of the price paid for any returned product (within 30 days; see below), with the following exceptions:

• All Pre-Order products are subject to a 20% cancellation fee prior to delivery
• Goods red-tagged, or marked as "clearance" or "as-is"
• Goods used, opened or damaged after purchase
• Goods not returned with their original packaging
• Collectible goods such as trading card game packs or singles
• Pre-Ordered products may not be exchanged for any other pre-ordered goods, regardless if it is after release date and you have not received your product yet

All orders containing Pre-Order products will be held until the release/arrival of all items in that order.

DimiTCG will hold all Pre-Order items up to 60 Days after pick up notifications have been sent out.

Once the 60 days are up, the items will be restocked at our location with no notice or refund.